DELIVERY The Oxygen Concentrator Unit will arrive pristine and ready to flow. Oxygen Concentrator Units are typically delivered between 2pm - 6pm, sometimes earlier, rarely late. While every attempt is made to be reliable, there may unforeseen mountain circumstances affecting efficiency. Please know that Telluride is subject to dramatic weather conditions and with one road in and out of Telluride and Mountain Village, traffic can (rarely) backs up. Ski season is busiest.
RETURN Oxygen Concentrator Services includes delivery and collection of the Oxygen Concentrator Unit to and from the address provided at time of delivery, and noted on your booking confirmation text or email, provided at the time of booking/reservation.
PROMPT PICK UP Please make the Oxygen Concentrator Unit available by 10am on the final day - noted on your booking confirmation, and the reminder of the last day. Place accessories / instructions provided at delivery, under cover with the unit, cover provided at time of delivery,
RETURN PROCESS Place the Oxygen Concentrator Unit, with all accessories under the cover provided. Place just inside the front door, or set back (out of weather) on the porch area at the residence, identified as the delivery/pick up address, noted on booking confirmation. If you are a Hotel Guest, return the Oxygen Concentrator Unit to the Hotel's Front Desk, Bell or Concierge Stand and make it known via text, email or telephone - call to Absolutely Oxygen Telluride LLC.
ACCESSIBILITY - CLIENT RESPONSIBILITY Absolutely Oxygen Telluride llc does not want to add charges, we just want back what we rent out, and returned in the pristine condition equipment was delivered. As Client, you are responsible for making the Oxygen Concentrator Unit and Accessories available for complete and prompt return (pick-up) on the due back date/time, detailed at time of booking. When the Oxygen Concentrator Unit is not returned your Credit Card will be charged $75 fee for the Return To Pick Up service. Where the Oxygen Concentrator Unit is not returned, and the Client has failed to communicate or respond to Absolutely Oxygen Telluride LLC's communication, a $145 Extension fee will be applied to the credit card used at the time of booking/reservation. Where the Oxygen Concentrator Unit is not returned within 24 hours of the service completing, a $1250.00 fee to replace the Oxygen Concentrator Unit, accessories and cover the loss of Absolutely Oxygen Telluride LLC's income will be made to the credit card used at the time of booking/reservation.
REPLACEMENT COST OF DAMAGED OR LOST OXYGEN CONCENTRATOR UNIT ACCESSORIES When accessories are damaged or missing. The following charges will be made to the credit card used at booking/reservation.
Oxygen Concentrator Manual provided, if damaged or not returned incurs a $30 Fee.
Two Person Y Splitter and hose provided, if damaged or not returned incurs a $25 Fee.
Water Humidifier Bottle and Diffuser (Top) provided, if damaged or not returned incurs a $30 fee.
Humidifier Hose (found at rear top left of unit) provided, if damaged or not returned incurs a $60 fee.
Air Intake Vent Cover, attached to intake grill. Damaged or not returned incurs a $75 fee.
Concentrator Filter, if missing incurs $60
Oxygen Concentrator Unit Cover provided, if damaged or not returned incurs a $20 fee.
Damage and/or loss to Supplemental Oxygen Concentrator Unit and Unit Accessories - hose door, dial, gage, wheels, unit casing, cable etc, will incur charges of cost to replace or repair plus $50 fee, to the credit card provided at time of booking/reservation. Notice will be provided to contact provided at time of delivery..